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General Info

10

Is this software GDPR-compliant?
What is this software?
Why didn’t I get an email from you after registering?
Can I access my trial account if I don’t subscribe?
What is the difference between GPS locator and Time Clock?
Can I use the platform as Time Clock & GPS Locator at the same time?
What will happen to my data if I cancel my subscription?
Can I see my employees in real time in the Time Clock Plan?
What will happen to my data after trial end?
What is the reference code in signup page?

Admin Account

5

Can I monitor all my field employees’ routes and paths details?
Can I track my employee whenever I want using my admin account?
Why does my dashboard display a random location?
Where can I find my access credential?
I can ‘t access my business account

Employee App

3

Does the Employee app check in/out employees automatically when they arrive at a specific location?
How to download the Employee App?
What if my employee deletes the Employee app?

Privacy & Legal

5

My employees refuse to download the Employee app to their phones, claiming that it violates their privacy!
Why My Browser ask for location permission “whereismystaff.com wants to know your location”?
Can I force my employees to use the Employee App to track their activities & movements?
Can I permanently delete my company’s and my employees’ data?
Where do you retain my company’s and workers’ data?

Best practices

2

how to prevent buddy punching using Where’s My Staff?
How can I manage my employees who work at multiple sites/clients every day?

Subscription & payment

5

Do you offer refund?
How to subscribe?
How do you charge me?
Can I access my account if I cancel my subscription?
What happen if I downgrade my subscription from GPS Locator to Time Clock?

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Subscription & payment

Do you offer refund?
How to subscribe?
How do you charge me?
Can I access my account if I cancel my subscription?
What happen if I downgrade my subscription from GPS Locator to Time Clock?

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Time Clock App
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